Capital Crest Group of Long & Foster Real Estate, Inc.
Last Updated: [Insert Date]

Capital Crest Group of Long & Foster Real Estate, Inc. (“Capital Crest Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, marketing platforms, and real estate services.

Capital Crest Group is a residential real estate team based in Maryland and licensed to provide real estate brokerage services in Maryland, Washington DC, and Virginia.

This Privacy Policy also includes disclosures required under the California Consumer Privacy Act of 2018 (“CCPA”), where applicable.

IInformation We Collect

We may collect information that identifies, relates to, describes, references, or could reasonably be linked to an individual consumer or device (“personal information”).

Examples of personal information we may collect include:

Name, phone number, email address, mailing address

Property information or real estate transaction details

Financial or loan-related information provided during a real estate transaction

Website activity or usage data

Communication preferences

Professional or employment-related information

Personal information does not include:

Publicly available information from government records

De-identified or aggregated data

Information excluded from privacy laws such as HIPAA or certain financial privacy regulations

Sources of Information

We collect personal information from:

Clients, buyers, sellers, landlords, tenants, and their representatives

Real estate forms, contracts, and documents

Website forms, chat tools, and marketing platforms

Multiple listing services (MLS), public records, and real estate partners

Service providers such as lenders, title companies, photographers, or contractors

Automated technologies such as cookies or analytics tools

How We Use Personal Information

We may use personal information for business purposes including:

Providing residential real estate brokerage services

Scheduling showings, listing appointments, and consultations

Preparing contracts, marketing materials, and property listings

Communicating market updates, newsletters, or event invitations

Responding to inquiries and customer service requests

Improving website performance and marketing campaigns

Complying with legal obligations and real estate licensing regulations

Protecting the safety, rights, and property of clients and the public

We will not use personal information for materially different purposes without providing notice.

Sharing Personal Information

We may disclose personal information to third parties when necessary to complete real estate services or operate our business. These parties may include:

Long & Foster Real Estate, Inc.

Multiple Listing Services (MLS)

Lenders, title companies, settlement attorneys, and inspectors

Marketing and technology providers

Contractors, photographers, or staging professionals

Legal or regulatory authorities when required by law

We require service providers to maintain confidentiality and use personal information only for authorized purposes.

We do not sell personal information.

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you may have the right to:

Request disclosure of personal information collected about you

Request deletion of certain personal information

Request data portability

Opt out of certain data sharing practices (where applicable)

Not receive discriminatory treatment for exercising your rights

To submit a verifiable consumer request, please contact us using the information listed below.

Exercising Your Rights

You or an authorized representative may submit a request by contacting us through:

Capital Crest Group of Long & Foster Real Estate, Inc.
1101 Wootton Parkway, Suite 560
Rockville, Maryland 20852

Phone: 240-663-8516
Office: 301-424-0900
Email: [email protected]
Website: www.CapitalCrestGroup.com

We may need to verify your identity before responding to requests.

We aim to respond within 45 days, unless an extension is required.

Data Retention

We retain personal information as long as necessary to:

Complete real estate transactions

Maintain brokerage records required by Maryland, DC, and Virginia licensing laws

Comply with legal or regulatory obligations

Website Tracking and Cookies

Our website may use cookies, pixels, or analytics tools to:

Improve website functionality

Measure advertising performance

Provide relevant marketing communications

You can adjust cookie settings through your browser preferences.

Non-Discrimination

We will not deny services, charge different prices, or provide different levels of service because you exercised privacy rights.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on our website with a revised “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact:

Capital Crest Group of Long & Foster Real Estate, Inc.
1101 Wootton Parkway, Suite 560
Rockville, Maryland 20852

Phone: 240-663-8516
Office: 301-424-0900
Email: [email protected]
Website: www.CapitalCrestGroup.com